FAQ
Do I need to ship my cells to your facility?
You can either ship your cells to our Frederick, Maryland facility, or choose from our library of commonly used cell lines. We're experienced with handling sensitive cell types including primary cells, iPSCs, patient-derived samples, and engineered cell lines.
During the consultation, we'll discuss whether our existing cells fit your research question or whether shipping your specific cells would be better.
For shipped cells: We provide detailed shipping instructions, coordinate timing with your lab schedule, and confirm cell viability upon arrival before starting experiments. We handle adherent cells, suspension cells, and cells requiring specialized media or growth conditions.
How long does a typical project take?
Project timelines depend on experimental complexity and current queue:
- Tier 1 projects: 4 – 8 weeks from cell receipt to final report
- Tier 2 projects: 8 – 12 weeks from cell receipt to final report
- Tier 3 projects: 8 – 16 weeks depending on the depth of analysis required
These timelines include cell culture, experimental setup, imaging runs, data analysis, and report preparation. Rush timelines may be available for an additional fee if needed for grant deadlines or manuscript revisions.
During the initial consultation, we'll provide a specific timeline for your project based on current capacity and your experimental design.
What if my target molecule hasn't been validated before?
Target validation is included in all service tiers. Before we run live-cell experiments, we test your sensor in a cell-free environment to confirm it detects your target molecule at physiologically relevant concentrations.
If validation succeeds: We proceed to live-cell imaging with confidence that we'll capture meaningful data.
If validation fails: We work with you to troubleshoot. This might involve optimizing sensor chemistry, testing alternative capture molecules, or selecting a different target that better fits your research question. You're not charged for failed validation, we only bill for successful experiments that yield actionable data.
For novel targets: We have extensive experience developing custom sensor chemistries and can often validate targets that haven't been measured with plasmonic imaging before. The consultation is where we assess feasibility and develop a validation strategy.
Is the technology compatible with 3D cultures, organoids, and tissue?
Yes. Plasmonic imaging works with 2D monocultures, co-cultures, spheroids, organoids, and tissue explants.
Can I get a quote before committing to a project?
Yes. After the initial consultation where we discuss your research question, cell types, and target molecules, we provide a detailed quote specifying the appropriate service tier, estimated timeline, and deliverables. You'll know exactly what you're getting and what it costs before any work begins.
For multi-phase projects or ongoing collaborations, we can provide package pricing or retainer arrangements. We're flexible in structuring projects to fit your budget and timeline.